Terms of sale

Terms of Sale

These Terms of Sale apply to purchases made from HongDian Ceramics at https://shop.hdceramics.shop.

Product Use

Our ceramic products are intended for normal household dining, serving, storage, and kitchen use according to the product description. Please follow care instructions and avoid sudden extreme temperature changes.

Order Confirmation

An order confirmation email means we have received your order. It does not guarantee acceptance if there is a pricing error, inventory issue, payment issue, or fraud concern.

Payment

Payment must be completed before an order is processed. Available payment methods are shown at checkout.

Taxes and Fees

Applicable taxes, shipping charges, duties, or fees may be shown at checkout or charged by local authorities depending on your location.

Risk of Loss

Risk of loss passes to the customer after the order is delivered to the shipping address provided, except where applicable law provides otherwise.

Customer Support

For order questions, contact danai138@outlook.com with your order number.