Terms of service

Terms of Service

These Terms of Service govern your use of https://shop.hdceramics.shop and your purchases from HongDian Ceramics. By using our website or placing an order, you agree to these terms.

Store Information

HongDian Ceramics offers ceramic tableware, kitchen accessories, and related products for home use, gifting, and dining.

Product Information

We try to display product information, prices, colors, dimensions, and availability accurately. Because ceramic products may be handmade, hand-painted, or photographed under different lighting, slight variations in color, shape, or finish may occur.

Orders and Payment

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method. We reserve the right to refuse, cancel, or limit orders if we detect suspected fraud, pricing errors, inventory issues, or misuse of the website.

Pricing and Availability

Prices and product availability may change without notice. If an item becomes unavailable after your order is placed, we will contact you with available options.

Shipping and Delivery

Shipping times are estimates and are not guaranteed. Delivery may be affected by carrier delays, customs, weather, holidays, or other events outside our control.

Returns and Refunds

Returns and refunds are handled according to our Refund and Return Policy.

Use of Website

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit false information, or use the website for unlawful purposes.

Limitation of Liability

To the maximum extent permitted by law, HongDian Ceramics is not liable for indirect, incidental, special, or consequential damages arising from your use of the website or products.